Traced
Every enquiry comes with a receipt.
A WhatsApp enquiry arrives in your analytics as direct. Flowloops writes the page, the channel, and how they say they found you onto the enquiry itself. Then the portal adds them up.
Enquiries+8 on Aug
46
WhatsApp 29 · site 17
Passed to a person
24of 68 conversations
The rest were answered, or not ready yet
After hours
17of 46 enquiries
Outside 9:00 to 19:00
Named in AI answers
16of 36 answers
Checked 1 Sep, 12 questions
Enquiries by week12 weeks
Latest enquiryDana K. · Saturday
The gap
Your reporting cannot see the channel that brought the customer.
Open a link in WhatsApp and the app passes on nothing about where the visit came from, so it lands under direct, beside the people who typed your address in. SparkToro measured the same thing on TikTok and Slack.
The same 29 WhatsApp enquiriesSeptember
In your analytics
No referrer arrives with a WhatsApp visit, so all of them land here.
What they told the assistant
The receipt
The assistant is in the conversation, so it just asks.
Analytics has to guess, from something the app already threw away. The assistant asks the person, in the same message it asks how to reach them, and writes the answer on the lead.
That is what the visitor told the assistant, not a guess.
The assistantHow they say they found you31 of 46 said
-
Google 1135%
“googled massage for a stiff neck”
-
Instagram 723%
“saw your reel about desk posture”
-
A friend 516%
“my sister comes to you”
-
An AI assistant 413%
“ChatGPT said you do pregnancy massage”
-
Been before 26%
-
TikTok or Facebook 26%
Pages that started enquiriesSeptember
-
/session-prices 12
-
/neck-and-shoulders 8
-
/ 6
-
/first-visit 5
-
/pregnancy-massage 3
-
/gift-vouchers 3
-
no page 9
The grey row came straight into WhatsApp, so there was no page to write down.
After hours
More than a third of them wrote after you had closed.
Every lead carries the time it arrived, so this chart is a count, not an estimate. The assistant answered each one as it came in. Beside it is how every conversation ended, in the portal's own words.
Enquiries by hourSeptember · local time
How conversations ended68 conversations
The month
Seen in Google, and named in the answers.
Search Console numbers arrive every day. Once a month, Flowloops puts your buyers' questions to ChatGPT, Gemini and Perplexity. It counts two things separately: whether they named you, and whether they used your site.
The questions buyers ask become next month's pages, waiting for your approval.
SEO and AI searchTimes shown in Google6 months
3,100 times shown in Sep +380 on Aug
Top searches in Sepshownclicks
- how much is a 90 minute massage64021
- massage for a stiff neck41016
- pregnancy massage near me33014
- deep tissue massage near me2909
- first massage what to expect1808
AI answerschecked 1 Sep
16of 36 answers named you
8of 36 used your site
| Buyer question | ChatGPT | Gemini | Perplexity |
|---|---|---|---|
| how much is a 90 minute massage | Named you, and used your site | Named you | Named you, and used your site |
| deep tissue massage near me | Named you | Named you | Not named |
| massage studio open sunday | Not named | Not named | Not named |
| best massage for a stiff neck | Named you, and used your site | Not named | Named you, and used your site |
| sports massage or deep tissue | Named you | Not named | Not named |
| is massage good for lower back pain | Not named | Not named | Named you |
| pregnancy massage near me | Named you | Named you, and used your site | Named you, and used your site |
| how often should you get a massage | Not named | Not named | Not named |
| massage gift voucher ideas | Not named | Named you | Not named |
| what to expect at a first massage | Named you, and used your site | Not named | Named you |
| hot stone massage benefits | Not named | Not named | Not named |
| massage for tension headaches | Not named | Not named | Named you, and used your site |
Named instead Stillpoint Studio 13The Long Room 9Harbour Wellness 7
Questions people ask about the receipt
What if they do not say how they found us?
Then that line stays empty. The page and the channel are still written, because those come from the conversation itself rather than from anything the visitor has to tell us. The assistant asks once, in passing, and never presses.
Does it work with my Google Analytics?
Alongside it. Nothing changes in your analytics, and the receipt lives in the portal, on the lead, rather than inside any other tool. Analytics counts visits and files a WhatsApp enquiry as direct; the receipt names the enquiry and where it came from.
Who else can see my data?
You, the people you invite, and us, because we run it. Every client's leads and numbers are kept apart from every other client's in the portal, and nothing of yours appears on this site or anywhere else without your written yes.
How often does it update?
The receipt arrives with the lead, so a new enquiry shows up in the portal with its page and channel already on it. Search Console numbers come in every day. The check of who ChatGPT, Gemini and Perplexity name runs every month and puts its numbers in the same portal.
Start with the check.
Twenty minutes. We go through what you can trace right now, and what the receipt would add.
Book a 20-minute check