Qualified
Every enquiry answered. Only the real ones reach you.
An enquiry at eleven at night gets an answer in seconds, on your site and on your own WhatsApp number. It asks what you would ask, then passes on the ones worth your time.
Hi! Do you have a 2-bed with a pool for March? 23:04
We do. Which dates, and how many of you? 23:04
3 to 28 March, two of us. We both work remotely. 23:05
The Berawa house has a proper desk. What name should I pass on, and how did you find us? 23:05
Maya. ChatGPT sent me here! 23:05
Thanks Maya, that's everything we need for now. 23:05
Nobody is answering at nine on a Sunday.
The enquiry lands at nine at night, on a Sunday, halfway through a job. It waits. Whoever replied first got the customer, and around half of enquiries never get an answer at all.
Source: WAV Group mystery shop, 2014; RevenueHero, 2026.
- MS Maya S.Hello? Is it still free? 3
- TR Tom R.How much is the 3-bed for a month? 1
- LM Leah M.Found another place, thanks 1
- AW Ari W.Is the pool fenced? We have kids 2
- JK Jonas K.Can you arrange airport pickup? 1
- CD Chloe D.Thank you, see you on the 3rd
- BH Ben H.Perfect, thanks
- SL Sofia L.Is there a monthly rate?
It answers
Answered in seconds, from your own facts.
On your site and on your own WhatsApp number, in the language the customer wrote in. It answers from the facts you gave it, and from nothing else.
- On your site, on every page, from one script tag
- On WhatsApp, on your own number and your own account. Never ours
- From your own facts: the questions you get asked and the things you sell
- Replies in the language the customer wrote in
- In seconds, at any hour, on any day of the year
KakaoTalk too, where your buyers use it.
Book a 20-minute check
WhatsApp your own number Is the pool private?
Yes, every villa has its own pool. The long-stays page shows each one with its monthly rate.
It asks
Answer questions, qualify enquiries, or guide people to a goal you set.
Which one depends on what your customers actually message you. We read real threads with you and pick, then set the voice so it sounds like your business.
- Two to four questions, the ones you would ask
- One voice, set to sound like you, whichever way it runs
- Picked with you from the messages your customers already send
It hands over
It hands you a person, not a transcript.
You do not read chat logs. You get a name, what they want, when they want it, and a way to reach them, and only for the enquiries worth your time.
- A name, what they asked for and when, written as fields rather than a thread
- Always with a way to reach them. No contact, no handoff
- The enquiry lands in your inbox
- Every lead in the portal, with the page and the channel it came from
- What came of every other conversation too: answered, not ready yet, or out of scope
receipt
It steps back
Reply yourself, and it steps back.
You are never locked out of your own WhatsApp. When you or your team reply in a thread, the assistant goes quiet on that thread and comes back a day later.
- Reply from the WhatsApp Business App, the way you do now
- The assistant steps back on that thread as soon as you do
- It comes back a day later
- Every other thread keeps getting answered in the meantime
Do you have anything with a pool for June? We are a family of five. 21:14
We do. Which dates in June, and how old are the children? 21:14
10 to 24 June. The kids are 4, 7 and 9, and my mum needs a room on the ground floor. Is that possible? 21:16
Hi, it's Wayan. Yes, the Cliff House has a bedroom on the ground floor. Can I call you tomorrow? 21:31
Questions people ask before they switch it on
Does it use my own WhatsApp number?
Yes. It runs on your own number and your own WhatsApp Business account, connected through a setup link. We never put a client on our number, and the threads stay yours.
What if it says something wrong to a customer?
It answers from your own facts, the questions and catalogue loaded for it, and from nothing else. When it does not have the answer, it says so and takes the person's details for you to confirm.
Can my staff still reply?
Yes, from the WhatsApp Business App, exactly as they do now. When someone on your team replies in a thread, the assistant steps back on that thread and comes back a day later.
What does it need from me?
Your own WhatsApp number, your facts, and the site it goes on. The facts are the questions you get asked and the things you sell. We load them. You check them, and it answers from nothing else.
Can it take bookings?
Not itself. It puts your booking link in the reply and the customer books from the thread, so the booking is always theirs to make.
Start with the check.
Twenty minutes. We go through what happens to an enquiry at eleven at night, and what would happen instead.
Book a 20-minute check